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Version 2013.04.04
Contents
Note: This is the original 'Contents' page.
Minor headline structure modifications make within the body of this book are not reflected on this 'Contents' page. Someday.. maybe, someday...
Preface
1. Parents Are Blamed but Not Trained
2. Parents Are Persons, Not Gods
The Concept of Acceptance
Parents Can and Will Be Inconsistent
Parents Don't Have to Put Up a "United Front"
False Acceptance
Can You Accept the Child but Not Her Behavior?
Our Definition of Parents Who Are Real Persons
Who Owns the Problem?
3.
Active Listening: The Language of Acceptance. How to Listen, and Talk, So that Kids Will Talk to You.
The Power of the Language of Acceptance
Acceptance Must Be Demonstrated
Communicating Acceptance Non-verbally
Non-intervention to Show Acceptance
Passive Listening to Show Acceptance
Communicating Acceptance Verbally
What About the 12 Communication Roadblocks?
Simple Door-Openers
Active Listening
Why Should Parents Learn Active Listening?
Attitudes Required to Use Active Listening
The Risk of Active Listening
4. Putting Your Active Listening Skills to Work
When Does the Child "Own" the Problem?
How Parents Make Active Listening Work
Danny: The Child Afraid to Go to Sleep
When Does a Parent Decide to Use Active Listening?
Common Mistakes in Using Active Listening
Manipulating Children Through "Guidance"
Opening the Door, Then Slamming It Shut
The "Parroting Parent"
Listening Without Empathy
Active Listening at the Wrong Times
5. How to Listen to Kids Too Young to Talk Much
What Are Infants Like?
Tuning In to Needs and Problems of Infants
Using Active Listening to Help Infants
Give the Child a Chance to Meet His Needs Himself
6. How to Talk So Kids Will Listen to You
When the Parent Owns the Problem
Ineffective Ways of Confronting Children
Sending a "Solution Message"
Sending a "Put-Down Message"
Effective Ways of Confronting Children
You-Messages and I-Messages
The Essential Components of an I-Message
Describing the Unacceptable Behavior
The Parent's Feeling About the Behavior
How the Behavior Affects the Parent
Why I-Messages Are More Effective
7. Putting I-Messages to Work
The Disguised You-Message
Don't Accentuate the Negative
The Right Tool for the Right Job
The Erupting Mount Vesuvius
What Effective I-Messages Can Do
Sending Nonverbal I-Messages to Very Young Kids
Problems with I-Messages
Other Applications of I-Messages
An Alternative to Praise
How to Prevent Some Problems
How I-Messages Lead to Problem-Solving
8. Changing Unacceptable Behavior by Changing the Environment
Enriching the Environment
Impoverishing the Environment
Simplifying the Environment
Limiting the Child's Life Space
Child-Proofing the Environment
Substituting One Activity for Another
Preparing the Child for Changes in the Environment
Planning Ahead with Older Children
9. Inevitable Parent-Child Conflicts: Who Should Win?
The Parent-Child Power Struggle: Who Wins, Who Loses?
The Two Win-Lose Approaches
Why Method 1 Is Ineffective
Why Method 2 Is Ineffective
Some Additional Problems with Method 1 and Method 2